Business - Our Clients / Case Studies

We believe we can offer the best Optus sales and service in Australia. But don't take our word for it – see what our satisfied customers have to say about us!

What our clients have to say

"Always helpful"

"Always helpful, always professional and always willing to go the extra mile. As our Optus BDM, Ross has taken the pain out of sorting through our communications nightmare by consolidating our accounts, clarifying contracts and streamlining our service. What was a mess is now in the most cost effective and efficient format possible. The service we now receive from Optus is second to none, and as we are a small business this is very much appreciated."

Naomi Johnson
Operations Manager
JPM Media Pty Ltd

"Second to none service"

"For a number of years now we have had the pleasure of dealing with Arthur Ktistakis, affectionately known as ‘Optus Arthur’. At all times Arthur has been there to assist us with all of our business communications needs. We are constantly being contacted by resellers claiming that they can slash our costs. The one thing that these people can’t offer is the ‘second to none’ service that Arthur supplies. Life would be made a little easier if there were more people like Arthur."

Mike Chandler
Upfront Displays

"Extremely admirable ethics"

 

“I feel compelled to express my gratification in writing for your superior customer service skills, which you display during all our dealings. Your professionalism carries through even when we bombard you at the last minute. This is a quality that sadly, you don’t see in today’s society. When our company merged with an international organisation, our phones where changed over to the carrier that was used by their organisation. It was apparent from the beginning that not only was the coverage extremely poor, but the customer service was non-existent. I explained to our telecommunications manager that the service that we received from Optus was far superior in all areas. As a consequence he contacted you and all our phones have been moved to Optus. Arthur, you have continually provided customer satisfaction that is beyond what is expected from you. No problem is too big, your ethics are extremely admirable and we look forward to continuing our business relationship. "

Yours faithfully Michelle Cummins Human Resources Manager
bcs - BodyCorporateServices

"Great service!"

 

“Arthur, I’d like to thank you personally for the products and services you provide our company. You have now been our communications representative for a number of years and the reason is simple – you provide great service! I have no hesitation in recommending you and your services to any individual or company. Thanks again and keep up the great work! "

 

Yours faithfully
Christian McLean
General Manager
Designer Homewares