Blackberry Case Studies

Many of our Australian clients are now enjoying the cost savings and other benefits that BlackBerry solutions bring to their businesses. The Optus team has been fully trained by BlackBerry USA, to help you make the most of this globally proven technology in your business.

Contact an Optus consultant now if you wish to learn how to integrate Blackberry services into your business.

Read some international success stories below…

HEINZ US food giant H.J.Heinz wanted to speed up and improve the quality of the paper-based score card information they gathered about Heinz brands in retail stores. Using an application built on the BlackBerry Enterprise Solution™, Heinz is able to collect better data, make better decisions, quickly access detailed reports and influence performance at store level.

TNT N.V. European distribution and transportation company TNT N.V. needed a way to support both their existing BlackBerry® devices and extend BlackBerry functionality to the new Nokia phones chosen by their CEO for the top senior managers. TNT was surprised to find that with BlackBerry Connect, they could have a choice of devices, with few challenges to their IT department.

PIONEER To offer mobile CRM access to its sales teams, financial company Pioneer Investments wanted a solution that would gain immediate user acceptance and prove useful in the field. “Everyone liked BlackBerry for its ease of use, familiarity and short learning curve,” says Tom Santaniello, Manager of Application Management. “It also spoke to our IT needs more closely.”

SALESFORCE Salesforce.com uses its own own CRM application on BlackBerry for its worldwide sales force. “BlackBerry is easy to use,” says Brett Queener, Vice President of Worldwide Operations. “Our teams get all the functionality they need… With wireless CRM access on the device, BlackBerry helps them keep up even when they’re in the field and not at their desks."

TOYOTA Scion, a division of Toyota Motor Sales, wanted a method of improving lead capture and customer follow-up at auto shows. “What I like about the BlackBerry solution is it utilized two technologies, which Scion had already invested in, and made them useful for another group - product specialists in the field.” Mike Dalrymple, Project Manager, DHAP Digital.

Contact an Optus consultant now if you wish to learn how to integrate Blackberry services into your business.